Toll-Free Phone Support - Important Changes

Friday, April 22, 2016

Effective today we have made a few changes to our toll-free phone line 1-855-375-8324.

This number is now used for emergency support only for our enterprise and priority support customers who have an existing support agreement in place. Those customers have been provided a support code in which they can enter to be transferred appropriately.

All non-emergency requests, including sales and other support issues, must be submitted via ticket or by email at servicedesk@zap5.net

This is to ensure we can properly serve all of our customers in a efficent and timley manner. We thank you for your understanding. 


- Management Team, Zap5 Networks


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