Friday, April 22, 2016
Effective today we have made a few changes to our toll-free phone line 1-855-375-8324.
This number is now used for emergency support only for our enterprise and priority support customers who have an existing support agreement in place. Those customers have been provided a support code in which they can enter to be transferred appropriately.
All non-emergency requests, including sales and other support issues, must be submitted via ticket or by email at firstname.lastname@example.org
This is to ensure we can properly serve all of our customers in a efficent and timley manner. We thank you for your understanding.
- Management Team, Zap5 Networks