Knowledgebase

Articles

 100% Uptime Guarantee

We believe that you should get the service that you pay for, every month. All of our web hosting...

 30 Day Money Back Guarantee

If you are unhappy with your hosting account with us for any reason or just wish to close the...

 Are there any hidden fees?

There are no hidden fees. All possible fees are listed on our plan detail pages.

 Cancelling Your Account

To cancel your account, you need to send in a ticket requesting the account to be cancelled. Be...

 Do you accept PayPal?

Yes, we accept payments through PayPal.

 How do I add funds/money to my account as a credit?

/clientarea.php?action=addfunds

 How do I upgrade my account?

Almost any upgrade to your account can be made instantly by our support team. When requesting an...

 Incorrect Billing

If you believe you were incorrectly billed, please submit a ticket to us explaining what you...

 StackCommerce Promo Redemption Instructions

NOTE: The promotion code is only applicable to new users. The codes will expire on Dec 31st,...

 What is your cancellation policy?

We ask for 7 days notice per our TOS.